For ages 21+

Guidelines for Safe and Responsible Gaming

Gaming at babu asthi is meant to be entertainment — not a way to risk money and make life harder. On this page you will find guidance on how to manage your spending and time, recognise signs of addiction, and where to get help if you need it.

For ages 21 and above only

babu asthi's Commitment

Our goal is to make sure that the enjoyment of gaming never becomes a burden.

babu asthi believes that online gaming is a legitimate form of entertainment — but only when it is enjoyed consciously and within limits. Registration on our platform and participation in any form of betting or casino gaming is open to those aged 21 and above only. Any underage person creating or using an account is strictly prohibited.

Our Terms and Conditions detail the gaming restrictions and user responsibilities. Every member is advised to read them carefully, as knowing the rules makes it easier to keep your experience on your own terms.

Betting or casino gaming is never a substitute for income. Continuing to play in hopes of recovering lost money — known as "chasing losses" — is a dangerous habit. Decide in advance how much money and time you will spend on gaming, and stay within those limits.

Tools to Keep Yourself in Control

babu asthi gives you the ability to set your own gaming boundaries.

Deposit Limit

Set the maximum amount you can deposit on a daily, weekly, or monthly basis. It will not be possible to exceed this limit.

Session Time Limit

Set a maximum duration for how long you play in one sitting. Once the set time is up, the session will end automatically.

Self-Exclusion

If you feel you need a break, temporarily or permanently close your account. This request can be made through 24/7 live chat.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that amount is reached, no further bets can be placed.

Cooling-Off Period

Suspend your account for 7 days, 14 days, or 30 days. During this time you will not be able to log in or place any bets.

Talk to Our Support Team

Contact our Bengali-speaking support team directly to set any limits or for help with anything account-related.

How to Recognise Signs of Addiction

If you notice any of the following signs, stop and seek help.

  • You are spending beyond your budget and feeling regret afterwards, but keep doing it repeatedly.
  • You are placing larger bets to try to recover lost money and cannot break out of this cycle.
  • You are hiding how much you play or spend from family or friends.
  • When you cannot play, you feel irritable, restless, or anxious.
  • You are spending excessive time gaming at the cost of sleep, work, or family time.
  • You are taking loans to fund your gaming or having difficulty paying essential bills.

These signs are not a sign of weakness — they are a warning that gaming is no longer just entertainment. If you notice them, without delay activate self-exclusion on your account or contact us via live chat or email.

Remember — asking for help takes courage. Both your family and professional counsellors can support you in this situation. Acknowledging the problem is the first step towards solving it.

Our FAQ section has common questions and answers on responsible gaming that can help you make informed decisions.

Where to Get Help

You are not alone. Support is available from several sources.

babu asthi Live Support

Our support team is active in Bengali and English 24 hours a day, 7 days a week. Speak to us on live chat about setting account limits, self-exclusion, or any concern you may have.

Family and Close Ones

Talk openly with a family member or trusted friend. People close to you often notice problems before you do and can encourage you to make the right decision. Take their observations seriously.

Professional Counsellors

Reach out to a mental health specialist or addiction treatment centre. Support for this is available at various hospitals and clinics in Bangladesh. Seeking professional help is completely normal.

Protection of Minors

Keep children and teenagers away from online gaming.

Under no circumstances may anyone under the age of 21 open an account or play at babu asthi. Age is verified during registration, and identity documents may be requested in cases of doubt.

A note for parents: Use passwords on your devices and keep them out of children's reach. Where necessary, enable technical filters or parental controls for minors.

If you suspect that a minor is using someone's account, inform our support team immediately.

Privacy and Data Protection

Your personal information is always kept safe.

Responsible gaming also involves data protection. babu asthi keeps your personal information strictly secure. Our Privacy Policy explains in detail how your data is collected, used, and stored.

Requests related to self-exclusion or any other limits are handled in complete confidence. No one else is informed that you have sought support.

Responsible Gaming — Common Questions

Find answers here to the questions that come up most often about responsible gaming.

The minimum age to participate in any form of betting, casino, or gaming activity at babu asthi is 21 years. No one under 21 may create or use an account. Age is verified during registration.

To activate self-exclusion, contact our 24/7 live chat or send an email to [email protected]. Let us know how long you want to take a break — both temporary (cooling-off) and long-term options are available. Once your request is processed, you will no longer be able to log in.

Lowering a limit takes effect immediately. However, increasing or removing a limit has a set waiting period, so that no one breaks their own limits in a moment of impulse. Contact live chat for details.

Yes. Log in to your account to view your transaction and betting history. Reviewing your own spending regularly is an important habit for responsible gaming.

If you suspect a family member has a gaming addiction, first speak with them with empathy and understanding. If needed, seek help from a professional mental health specialist or addiction counsellor. You can also inform our support team — they will advise you in confidence.

No. Gaming is not harmful when done within a budget and for entertainment purposes. Problems arise only when it begins to have a negative impact on financial, family, or mental health. Play within set limits and treat gaming as a form of fun — not a source of income.